Full Time Customer Service Specialist - 2nd Shift

## Full Time Customer Service Specialist - 2nd ShiftApplylocations South reputed company Remote QVCtime type Full timeposted on Posted Todayjob requisition id R82908Working at reputed company Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. reputed company. is a Fortune 500 company with six leading retail brands - reputed company, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.Your Opportunity, Your TeamOur Customer Service Specialist supports reputed company, and help answer our inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume.Where You'll Work* This role is remote; job seekers must reside in South reputed company, Florida, Georgia, North reputed company, Idaho, Texas or Virginia to be considered. You will work from home.What You'll Do* $15.00 per hour plus differentials where applicable* Busy day handling a high volume of our inbound customer inquiries.* Offer additional products on each customer interaction.* Assist customers with questions while personalizing the experience for each caller.* Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data.* Opportunity for advancement and upward mobility across the entire reputed company Group family of brands.* Report to an assigned Customer Service Supervisor.* Work a set full-time schedule, work schedules are not Monday - Friday* Set work schedule will include one weekend day and one weekday offWhat You'll Bring* Provide a distraction free work from home environment.* 12 months or more of customer service experience.* Learn and work in a virtual environment.* Communicate with a variety of styles.* Navigate multiple systems and screens.* Provide your own reputed company 11 computer and additional required equipment following reputed company computer system requirements.* Troubleshoot own technical problems (partner with IT when needed).* Available to work weekends, holidays, and additional hours.This is a remote position.Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.reputed company Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, reputed company Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance. #J-18808-Ljbffr Experience 1 year required Apply To This Job