Human Resource Technician

Human Resources Technician

The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the City\'s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harms and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees.

Situated at the heart of the Bay Area, the City of Oakland is a vibrant, diverse, and exciting place to work. It is easily accessible, at the forefront of Race and Equity work, and a full-service organization with many innovative community services. Are you searching for a fulfilling career that allows you to make a difference and have a positive impact on the local community? Look no further! The City of Oakland is seeking motivated and passionate individuals to join our dynamic Human Resources Management Department as a Human Resource Technician. Come join the City of Oakland and become part of a diverse organization dedicated to the community and employees whom we serve! Oakland is a learning organization, committed to developing talent and growing our own. This is a great opportunity to grow your HR career in an organization with a proven track record of internal promotions.

We are looking for someone who is a self-driven team player. You will need to have the ability to work in a fast-paced environment and have a strong desire to work in public service. Organized and results-driven. You will need to balance multiple assignments and priorities in a dynamic environment. Attention to detail is needed to ensure HR services are timely and accurately delivered. Customer-focused. The Human Resources Management Department prides itself on exceptional customer service. You will get a chance to enhance the entire organization by being customer-focused and contributing to customer satisfaction. A strong relationship builder with excellent communication skills. You will have the opportunity to interact with various departments and levels of management. With this, you will need to demonstrate diplomacy, politeness, and tact. Adaptable. You will need to adapt to changing situations and environments, with the ability to take instructions from multiple senior-level staff members. Interested in learning and developing their career. In addition to working on special projects, you will have access to Race and Equity, supervisory and other technical trainings. And, once a City employee, you will enjoy hiring preference for all civil service City of Oakland jobs.

Handling a variety of human resource transactions to ensure timeliness, accuracy, and proper processing. Assisting in the coordination of examination procedures by creating draft job postings, sending notices to candidates, scheduling test facilities, and proctoring examinations. Operating and maintaining the NeoGov applicant tracking system, generating routine reports, verifying system data, and assisting with exam scoring. Conducting research and surveys, compiling results, assisting with drafting/revising job descriptions, and updating classification records. Participating in the Department and the City\'s goals to advance racial equity, diversity, and inclusion across our workforce. You will be a part of a growing and dynamic Human Resources Management Department and help establish the City as an employer of choice. Your work will have a direct impact on the City\'s ability to provide important public services to a community with a rich and dynamic history. You will work with people who are passionate about their craft, care about collaboration, and like to have fun. You will have excellent learning opportunities to grow and develop your human resources and public administration skills and abilities. As a full-service City, the City will continually provide you with challenges and variety that keep things exciting. The office is located in the heart of downtown Oakland and is easily accessible by public transportation.

You will handle multiple tasks with competing and critical deadlines. You will navigate complex rules, policies, and labor agreements that govern the unionized, Civil Service environment that is the City of Oakland. You will need to quickly learn policies and processes to guide customers.

Competencies Required:

• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
• Oral Communication: Engaging effectively in dialogue
• Professional & Technical Expertise: Applying technical subject matter expertise to the job
• Teamwork: Collaborating with others to achieve shared goals
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Writing: Communicating effectively in writing

This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City and Port of Oakland employees who maintain employment for the duration of the recruitment and pass all stages of the recruitment process. The open list will be for all other applicants who pass all stages of the recruitment process. Any combination of education and experience that is equivalent to the following minimum qualifications may be acceptable: Education: High school diploma or equivalent. An Associate\'s Degree from an accredited college or university in human resources, business administration, public administration or related field is highly desirable. Experience: Two (2) years of progressively responsible human resources-related technical or administrative support experience, preferably in a public sector environment. Desirable Qualifications: Human Resources experience with a local government agency. Experience working in a Human Resources applicant tracking system. License or Certificate / Other Requirements: Individuals who are appointed to this position may be required to maintain a valid California Driver\'s License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Other Requirements: Must be willing to work irregular days and hours, as needed.

The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the \"minimum qualifications\" listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. For this recruitment, all qualified applicants will be invited to take an online multiple-choice test (weighted 100%). You will have 7 days to complete the test once the link is sent to your email. This is tentatively planned to launch during the week of September 8, 2025. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you\'re applying to a \"restricted\" posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass.

Work/Life Balance: 37.5 hour work weeks, and a flexible/hybrid remote schedule (after a successful training period). 15 paid holidays. Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service. Retirement: CalPERS (California Public Employees\' Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security. Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans. Dental: Delta Dental full premium for employees and eligible dependents. Vision: VSP full premium for employees and eligible dependents. Sick leave: Employees accrue 12 days per year. Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k) plan. Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k, and Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to