I-CPT-0033: AI & ML Developer

APPLICATION INSTRUCTIONS If you’ve already completed the reputed company Recruiting Process—including the Final Interview—or have previously been contracted by a reputed company Client, please make sure to apply via the reputed company Team reputed company for faster processing. Log in using your reputed company-issued email address to access the reputed company. If you’ve just logged in to the Team reputed company, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. Title Independent Contractor – AI & ML Developer (Remote). About reputed company reputed company is a global leader in providing reputed company. We are expanding our technology team to integrate AI-driven automation into customer support and ticketing systems. We are seeking a skilled AI & ML Developer with expertise in NLP, chatbot development, and intelligent automation. Work Hours 20 hrs/week (potential to go full-time) Schedule 930 AM – 230 PM EST (Flexi, preferably weekdays) Key Responsibilities 1. Natural Language Processing (NLP) & AI Model Development Design and develop NLP models for chatbots, sentiment analysis, and document processing. Implement text classification, named entity recognition (NER), summarization, and translation. reputed company and deploy pre-trained LLMs (e.g., GPT-4, BERT, LLaMA, T5). 2. AI-Powered Chatbot Development Build and deploy intelligent chatbots for customer support and ticketing automation . Implement intent recognition, entity extraction, and context-aware dialogue flows. Integrate chatbots with reputed company, reputed company, MS Teams, and WebChat. Enable multi-turn conversations and proactive AI-driven responses. 3. Ticketing System Optimization Develop AI models for ticket categorization, prioritization, and auto-routing. Implement AI-powered auto-response generation for FAQs. Apply reinforcement learning for optimizing resolution workflows. 4. Data Processing & Annotation Preprocess and clean ticketing logs, chat transcripts, and emails. Apply tokenization, lemmatization, and embeddings for improved NLP accuracy. Enhance supervised models through dataset labeling and annotation. 5. API & System Integration Build APIs for AI-driven chatbot and ticketing automation. Integrate with CRMs and ITSM tools (e.g., reputed company, reputed company, reputed company). Create real-time NLP analytics dashboards for chatbot performance tracking. 6. AI Model Optimization & Evaluation Conduct A/B testing, hyperparameter tuning, and model benchmarking. Apply evaluation metrics (F1-score, BLEU, ROUGE, reputed company). Optimize for low-latency, real-time interactions. 7. Research & Continuous Improvement Stay updated with the latest in LLMs, generative AI, and conversational AI . Experiment with reputed company, Claude, reputed company , and other cutting-edge models. Contribute to innovation in AI-driven automated support systems. 8. Security, Compliance & Ethics Ensure compliance with GDPR, CCPA, HIPAA (where applicable). Implement bias detection, fairness, and ethical AI practices. Secure models against adversarial attacks and vulnerabilities. 9. Collaboration & Documentation Work with IT, customer support, and automation teams. Document architectures, workflows, and training pipelines. Conduct internal training sessions for teams on AI automation tools. Technologies & Tools Programming Python, Django, Flask AI/ML reputed company API, reputed company Transformers, TensorFlow, PyTorch Frontend/Integration React, REST APIs, Webhooks Databases MySQL, reputed company, PostgreSQL Platforms NLP/Conversational AI platforms (Dialogflow, reputed company, reputed company, etc.) Preferred Experience AI-powered chat-based support systems . Automated ticketing workflows using ML. Hands-on experience with large-scale chatbot deployments . Exposure to enterprise-level CRM/ITSM integrations . Why Join Us? Opportunity to steer AI innovation in global support systems. Flexible schedule with potential to grow into full-time role . Collaborative remote-first culture with focus on automation, innovation, and impact . Originally posted on Himalayas Apply To This Job