IT ERP Systems Analyst

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<p style="text-align:left"><span>We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>Ontic is looking for an IT ERP Systems Analyst to join our growing team.</span></b><span> The IT ERP Systems Analyst is responsible for supporting and enhancing Ontic’s enterprise applications landscape, including ERP, warehouse management, and related business systems. This role serves as a key resource for maintaining system performance, supporting end users, troubleshooting issues, and driving continuous improvement initiatives across manufacturing, supply chain, finance, and operations. This is a remote position and will work closely with business stakeholders, IT teams, and external vendors to ensure enterprise applications effectively support business objectives.</span></p><p></p><p><span>Ontic offers a new lease on life for the aerospace and defense industry. We’re dedicated to providing a safe, diverse, and evolving work environment. We work with integrity, responsibility, safety, and accountability through inspiring, engaging, and collaborating to achieve a common goal — whether that’s serving our customers, helping each other, or volunteering in our local community.</span></p><p></p><p><b><span>To be considered for the IT ERP Systems Analyst role, here’s what you’ll need to bring with you:</span></b></p><p><span>• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field (or equivalent practical experience)</span><br><span>• 3–5 years of experience supporting ERP systems within a manufacturing environment</span><br><span>• Experience supporting enterprise applications and business-critical systems</span><br><span>• Strong understanding of manufacturing, supply chain, inventory, and financial business processes</span><br><span>• Experience with SQL query development and database concepts</span><br><span>• Knowledge of ERP integrations, reporting tools, and application support best practices</span><br><span>• Strong analytical and problem-solving skills with the ability to troubleshoot complex issues</span><br><span>• Excellent written and verbal communication skills</span><br><span>• Ability to manage multiple priorities and work effectively in a fast-paced environment</span><br><span>• Strong customer service mindset and ability to build productive relationships across the organization</span></p><p></p><p><b><span>As an IT ERP Systems Analyst, you will:</span></b></p><p><span>• Provide day-to-day support for ERP, warehouse management, and related enterprise applications</span><br><span>• Troubleshoot, analyze, and resolve application issues, service requests, and incidents</span><br><span>• Support end users through training, guidance, and technical assistance</span><br><span>• Perform root cause analysis and implement corrective actions to improve system reliability</span><br><span>• Assist with system upgrades, patches, maintenance activities, and application enhancements</span><br><span>• Support application configuration, security administration, reporting, and data integrity initiatives</span><br><span>• Collaborate with internal teams and external vendors to resolve complex technical issues</span><br><span>• Monitor system performance and recommend opportunities for process improvement and automation</span><br><span>• Participate in ERP and enterprise application projects, including upgrades, implementations, and integrations</span><br><span>• Gather and document business requirements and support solution design activities</span><br><span>• Coordinate testing, deployment, and post-implementation support efforts</span><br><span>• Develop and maintain system documentation, knowledge articles, and support procedures</span><br><span>• Generate operational reports, dashboards, and application performance metrics</span><br><span>• Support change management, user adoption, and training activities associated with new system capabilities</span><br><span>• Contribute to enterprise application roadmaps and continuous improvement initiatives</span></p><p></p><p><b><span>Our Benefits:</span></b></p><p><span>• Comprehensive medical insurance</span><br><span>• Competitive PTO</span><br><span>• Company 401(k) plan with up to 4% matched contribution</span><br><span>• Annual bonus program (varies by level and discretionary based on company and individual performance)</span><br><span>• Flexible working arrangements</span><br><span>• Paid volunteering opportunities</span><br><span>• Access to mental health champions across our sites</span><br><span>• Commitment to development</span><br><span>• Employee referral program</span></p><p></p><p><span>#LI-Remote</span></p><p></p><p><span>This position requires access to U.S. export-controlled information.</span></p><p></p><p><span>EOE/AA <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Minority/Female/Sexual</span> Orientation/Gender <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Identity/Disability/Veteran</span></span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>Compensation Pay Range</b></p><p style="text-align:left"><i>Please click here to review Ontic's <a href="https://www.ontic.com/img/US-LEG-01-California-Consumer-Privacy-Policy-and-Notice-at-Collection_2023-11-02-095700_lbjy.pdf" target="_blank" rel="noopener noreferrer">California Consumer Privacy Act policy</a>.</i></p><p style="text-align:inherit"></p><p style="text-align:left"><i>Ontic Engineering and Manufacturing Inc. is an Equal <span><span><span><span><span><span><span>Opportunity</span></span></span></span></span></span></span> employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran<br>Status, or any other characteristic protected by applicable federal, state, or local law.</i></p><p style="text-align:inherit"></p><p style="text-align:left"><i>This position must meet export control compliance requirements.  To meet export control compliance requirements, a “U.S. Person ” as defined by 22. C.F.R. §120.15 is required.  “U.S. Person” includes U.S. Citizen, lawful permanent resident, asylee, or refugee.</i></p>

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