Library assistant Poynton Library
Auto ImportAn exciting opportunity has become available to work at Poynton library, a busy community library that provides a quality and diverse range of services for its customers. This position is for 0.4 FTE (14.75 hours) per week worked over a two week timetable.
Week 1: Monday and Tuesday 10 - 5pm , Wednesday 10 - 1pm,
Week 2: Wednesday 10 - 1pm, Thursday 10 - 5pm and Saturday 9 - 1pm
ABOUT US
Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we can offer you a wide range of challenging and rewarding career opportunities. At Cheshire East Council we are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.
ABOUT THE ROLE
As a key front-facing member of the library team, you will be the first point of contact for customers, providing friendly support in person, by phone and by email. You’ll assess customer needs, resolve enquiries at first contact wherever possible, and direct users to the right information or services
You will operate key library systems, including stock circulation and ICT tools, ensuring records remain accurate and up to date. Day‑to‑day duties include counter work, handling payments in line with Council financial procedures, and carrying out routine administrative and stock tasks. You’ll also support customers in accessing ICT facilities and assist in delivering community activities that promote cultural, educational and recreational engagement
In this role, you’ll play an active part in maintaining a safe and secure library environment and will contribute ideas that help improve service delivery. Flexibility is essential, as you may occasionally be required to work at different locations across Cheshire East to support operational needs.
This role is diverse with no one day the same, for more information on the role please view the "in this job you will" section within the attached JDPS document.
ABOUT YOU
You will have:
- A friendly, confident approach with great customer‑facing communication skills.
- Strong basic IT skills and the ability to help customers with digital access.
- Accuracy when handling cash, payments and everyday transactions.
- A calm, professional manner when dealing with enquiries or challenges.
- Enthusiasm for supporting and delivering library events and activities.
- Flexibility to work across different library locations.
- ENHANCED ANNUAL LEAVE - 34 days annual leave (inclusive of bank holidays) from day 1, increasing up to 39 days after only 5 years' service
- ENHANCED PUBLIC PENSION - A career average pension (contributions built at a rate of 1/49th of your yearly pensionable pay
- FLEXIBLE WORKING PATTERN - 37-hour standard full time working week with flexi time and hybrid/remote working arrangements PURCHASE OF ANNUAL LEAVE - The ability to purchase up to 10 days' extra annual leave each year in addition to your normal annual leave entitlements (this is pro-rata for part time staff)
- CYCLE TO WORK SCHEME - Receive up Income Tax and National Insurance savings of up to 25-39% off the retail price of the bike and safety equipment package (savings dependent on the value of your chosen package and your tax status
- EMPLOYEE ASSISTANCE PROGRAMME - A completely free to use and confidential assistance service for all employees to help staff manage, reduce and overcome the impact of life issues which they may experience from time to time, both within work and their personal life
- PAID VOLUNTEER LEAVE – Up to two days paid leave per year to volunteer for local organisations in the borough of Cheshire East
- VIRGIN MEDIA AND O2 DISCOUNTS - Exclusive discounts on Virgin Media Broadband and O2 pay monthly plans.
- DISCOUNTED GYM MEMBERSHIPS - Access to corporate membership prices for Everybody Leisure which includes: • Gym, Swim and Group Fitness at all 16 facilities • Off-Peak Racket Sports • Athletics Tracks • Sauna/Steam/Spa
HOW TO APPLY
If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you. To apply for the role please Apply for this job at the bottom of the page, or, for or an informal chat about the role please contact Janet Haley (Library Manager) or Pamela Jones (Senior Library Assistant) on 01625 374818
FURTHER INFORMATION
For further information please contact Janet Haley via email; janet.haley@cheshireeast.gov.uk
Cheshire East Council is committed to safeguarding children and vulnerable adults across the Borough. As such, any cautions, convictions, reprimands or final warnings that are ‘not protected’ as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975 (as amended in 2013) relating to the non-disclosure of spent convictions do not apply to this job. You must therefore, disclose whether you have any previous convictions where prompted to do so within the application process.
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Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.
If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however please do not be discouraged from applying again.
For any technical enquiries please email sourcingteam@ecwip.co.uk
Please quote the job reference number in all correspondence.