Professional Services II

Professional Services II - AMZ19475.5

Employer: Amazon Web Services, Inc. Location: Dallas, TX Multiple Positions Available

Collaborate with strategists, AI/ML scientists and architects to research, design, develop, and evaluate generative AI solutions to address real-world challenges:

Build robust and scalable Generative AI solutions for customer facing business problems, leveraging internal assets, AWS services and open-source technology.

Deliver a wide range of GenAI solutions including RetrievalAugmented Generation (RAG), Multi-Agent systems, Intelligent Document Processing, AI chatbots, and model fine-tuning.

Interact with customers directly to understand their business problems, via diagnostic calls and discovery workshops, and gather their data, architecture and security requirements for designing production-ready generative AI solutions.

Aid customers in implementing generative AI solutions, for example providing guidance/advice on adoption patterns and paths to production, code snippets, or hands-on development on customer owned resources.

Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholder.

Contribute to development of general-purpose assets or products that can be customized depending on customer needs.

Analyze and extract relevant information from large amounts of historical data to help automate and optimize key processes, and provide insight to leadership on areas of opportunity for future investments.

100% telecommuting permitted; work may be performed from anywhere in the U.S. Up to 50% of domestic travel required. (40 hours / week, 8:00am-5:00pm, Salary Range $156998 - $177600)

Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation